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Claim Center

Accidents can be stressful, but the reporting and processing of your claim shouldn’t be. 

We give you our commitment that we will work with you to resolve your loss as quickly and efficiently as possible. Our quality service record has been recognized and awarded time and time again.

Report or Track a Claim Online

Amica Customers

You will need to log in to your account for the following online services.

  • Report a Claim
  • Track a Claim
  • Upload and view claim documents

Report an Auto or Home Claim

Report a Marine, Life, or Disability Claim

Not an Amica Customer?

You can still report a claim that you have with an Amica customer or upload files related to the claim.

Report any claim 

Upload files

Report a Claim by Phone

You can report a claim by phone. Our representatives are standing by.

Auto, Home, Marine, Umbrella

800-242-6422

Life

800-234-5433

Claims Questions

We have answers to the most common questions for auto, home and life claims.

Claims frequent questions

Claims terms and definitions

What to Do After a Loss

Learn what to do if you're involved in an auto accident, a homeowners loss or a life incident.

Auto

Home

Life

Roadside Assistance

Roadside Assistance service is available to all Amica customers who have Towing and Labor Coverage. You can still use this service if you do not have the coverage, but you may be responsible for any expenses incurred.

Call 866-286-9968

Repair Assistance Program

You can always choose who repairs your vehicle or home. We can help you find a qualified professional if needed.

About the Auto Repair Assistance Program

About the Home Repair Assistance Program

Call us at 800-242-6422 to locate a repair shop near you

Amica Storm Center

When disaster strikes, Amica will be there for you. Get the latest news and information before, during and after a disaster.

Visit Amica's Storm Center