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Hurricane Nicholas 

We hope you and your family are safe

In the days ahead, remember that we’re here when you need us.

Need to file a claim?

If you sustained storm damage or a food spoilage loss, log into your account and report what’s happened. You can even upload photos of the damage as you report your claim. We’ll confirm receipt and get your claim assigned to the right handler, and they’ll reach out to you directly. 

General assistance is available online 24/7 through the Amica Virtual Assistant (AVA), which you can access by clicking the “Need Help?” button on or the Amica mobile app. Representatives are available to chat online Monday through Friday, from 8 a.m. to 6 p.m. ET, and Saturday, from 10 a.m. to 5:30 p.m. ET. 

Or call us at 800-242-6422

File claims, pay bills and view policies on the Amica mobile app

We’re there for you even when the lights are out

Download the free Amica mobile app to report a claim, view your policy information and more – anytime, anywhere, no matter the weather.

Online claims self-service tools

You can also use our online tools to stay up-to-date on your claim. You’ll be able to:

  • Upload and view claims documents
  • Upload photos of the damage to your home
  • Sign up for text and email notifications
  • Contact your claim handler
  • Enroll in direct deposit of claim payments (EFT)

Storm recovery

The following tips have been compiled from the National Weather Service (NWS), the Red Cross and the Federal Emergency Management Agency (FEMA) to help keep you safe during clean-up and as you return home, if you’ve evacuated.

After the storm tips:

  • Stay clear of floodwater, downed wires and evacuate the area immediately if you smell gas.
  • Wear thick-soled shoes, long pants and work gloves, and use a flashlight (not candles, in case of gas leak) during clean-up.
  • Take pictures of any damage for your insurance claim.
  • Dry and disinfect all materials in the house to prevent mold and mildew.
  • Review the Homeowner's Checklist for Water and Flood Damage Cleanup.

Repair resources

Whether you’re filing an insurance claim or not, research anyone who offers to repair your home. Look for contractors who are licensed, insured and experienced.