April 9, 2020
To our valued policyholders:
As our nation continues to band together in an effort to curb the spread of COVID-19, we know that many aspects of everyday life have changed significantly. One that most of us have in common is that we’re driving less than we did before. This has resulted in fewer auto claims in recent weeks.
Today, we’re announcing the COVID-19 Auto Premium Relief Program. Every Amica customer that had an automobile insured with us on April 1, 2020, will receive a 20% credit on their auto premiums for April and May, pending regulatory approval.
There is no action that needs to be taken on your part to receive the credit. We anticipate there may be questions about the implementation of this plan, and we’ve created FAQs to answer them proactively. If you can’t find an answer to your question there, please don’t hesitate to reach out to us.
I’d like to thank our policyholders for their patience as we worked through the details to put this plan in action. The trust you place in us to carefully manage resources is something we take very seriously.
I’d also like to remind you of the other measures we’ve taken to assist you. In late March, we offered leniency to customers who are unable to pay premiums as a result of COVID-19. We also stopped cancelations and non-renewals of policies. These measures will remain in effect through June 2, 2020.
As always, we’re here to serve you. These are unprecedented times, and our top priority remains keeping our customers, employees and communities healthy and safe.
I wish you and your family well.