Skip to main content

Contact Us

Reporting and Tracking a Claim

When you log in to your account, you can report or track a claim, as well as upload and view claim documents.

We're available to answer your questions or to file a claim 24/7 by phone, or through chat Monday through Friday, 8:00 a.m. to 6:00 p.m. (EST) and Saturday, 10:00 a.m. to 5:30 p.m. (EST).

Auto, Home, Marine and Umbrella




Claims Live Chat
Log in to connect with a live representative

Roadside Assistance

Service is available to auto customers with towing and labor coverage. If you don’t have the coverage, you can still use the service but will likely have to pay for it.

Learn more about Roadside Assistance

For 24 hour Roadside Assistance


Insurance Products

We offer many different types of products including auto, home, renters, life, retirement, umbrella, marine and more. Let us help you to find the right insurance with affordable coverage that fits you best.

Auto, home, marine and umbrella




Billing and Payments

For questions related to electronic billing or the payment options we offer, please review these helpful links provided.

Use our automated service to pay your bill, or get your balance and account information.

Auto, home, marine and umbrella


Service not available for life or retirement products.

Pay by Mail

Auto, home, marine and umbrella payments:
Amica Mutual Insurance Company 
PO Box 9128 
Providence, RI 02940-9128

Life policy or retirement product payments:
Amica Life Insurance Company
PO Box 9700
Providence, RI 02940-9700

Additional Mailing Addresses

Sales and policy-related mail:
Amica Scan Center 
PO Box 6700
Providence, RI 02950-6700

Claims-related mail:
Amica Scan Center 
PO Box 9690 
Providence, RI 02940-9690

Amica’s corporate office:
Corporate Office 
100 Amica Way
Lincoln, RI 02865-1167

Account and Technical Help

Need online account or technical help? Check out these helpful links:

If you need technical assistance, give us a call and speak to a representative.


Amica Mobile App

Whenever you travel, take Amica along with our easy-to-use mobile app. Download it today and get immediate access to helpful features including:

Report and track a claim

Pay your bill

View your ID cards

Request Roadside Assistance

Learn more about the app

Find an Office

Our local offices welcome your visit. Enter your city and state or your ZIP code to find the one nearest you.


Still have questions?

Send us a message and we’ll get back to you shortly.