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Chat

Claims live chat

Our representatives are available to help:
Weekdays: 8 a.m. - 6 p.m. ET
Saturdays: 10 a.m. - 5:30 p.m. ET

Sales and customer service live chat

Our representatives are available to help:
Weekdays: 6 a.m. - midnight ET
Weekends: 7 a.m. - midnight ET

Chat with a live representative through AVA, the Amica Virtual Assistant.

Phone

We know that sometimes it's easiest to solve problems or to have your questions answered over the phone. Our award-winning representatives are ready to help.

Sales and customer service

Auto, home, marine and umbrella
Weekdays: 6 a.m. - 1 a.m. ET
Weekends: 7 a.m. - midnight ET

800-242-6422

Life - Sales
Monday - Thursday: 8 a.m. - 10 p.m. ET
Friday: 8 a.m. - 8 p.m. ET
Weekends: 9 a.m. - 4:30 p.m. ET

800-619-6077

Life - Customer service
Weekdays: 8 a.m. - 7 p.m. ET
Saturdays: 9 a.m. - 4:30 p.m. ET

800-619-6077

Claims

Auto, home, marine and umbrella
Our representatives are available 24/7.

800-242-6422

Life
Weekdays: 8:30 a.m. - 5 p.m. ET

800-234-5433


Account and technical help

For technical assistance, call and speak with a representative.

Weekdays: 8 a.m. - 10 p.m. ET
Weekends: 10 a.m. - 6 p.m. ET

833-915-0019

Roadside Assistance

Whether or not you have Towing and Labor coverage, we can help you get going again. If you don't have this coverage, you will be responsible for your own additional, out-of-pocket expenses. 

For 24-hour Roadside Assistance call:

866-286-9968

Mailing addresses

If you would prefer to submit your payments, documents or questions by mail, please send to the following addresses:

Payments

Auto, home, marine and umbrella
Amica Mutual Insurance Company
PO Box 9128
Providence, RI 02940-9128

Life and retirement
Amica Life Insurance Company
PO Box 9700
Providence, RI 02940-9700

Claims

Amica Scan Center
PO Box 9690
Providence, RI 02940-9690

Sales and policies

Amica Scan Center
PO Box 6700
Providence, RI 02940-6700

Find an office

Our local offices welcome your visit. Enter your city and state or your ZIP code to find the one nearest you.

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Email


Please complete our contact form and we'll direct your email to the right inbox. One of our representatives will be in touch soon.
 

Quick links

Report and track a claim

When you log in to your account, you can report or track a claim, as well as upload and view claim documents.

Report an auto or home claim

Report a marine claim

Report a life or disability claim

Learn more about claims

Billing and payments

For questions related to electronic billing or the payment options we offer, please review these helpful links provided.

Log in to make a payment

Billing and payment options

Payment plans

Signup for Autopay

Frequent Questions

Account and technical help

Need online account or technical help? Check out these helpful links:

Creating an Account Online

Customer Login

Site Security

Supported Browsers and Settings

Amica mobile app

Whenever you travel, take Amica along with our easy-to-use mobile app. Download it today and get immediate access to helpful features including:

  • Report and track a claim
  • Pay your bill
  • View your ID cards
  • Request Roadside Assistance

Learn more about the app