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Awards and Recognition

At Amica, everyone shares a vision that starts with a simple promise – to create peace of mind and build enduring relationships. We’ve delivered on that promise for more than 100 years. As a leading national insurer, we’re proud to be recognized for our commitment to customers and employees.

A collection of J.D. Power trophies: Highest in Customer Satisfaction Among National Homeowner Insurers, 17 Years in a Row

Amica has won “Highest Customer Satisfaction Among National Homeowner Insurers, 17 Years in a Row.”

Amica was awarded “Highest Customer Satisfaction Among National Homeowner Insurers”1 in the J.D. Power 2017 U.S. Home Insurance StudySM. J.D. Power surveys thousands of customers each year, asking them to rate their satisfaction with their homeowners and renters insurance companies. This is the 17th year in a row that Amica has received an award for customer satisfaction with homeowner insurers. We also achieved the highest score in five study factors: price, billing process and policy information, policy offerings, claims and interaction.

Amica Ranks #1 in Customer Satisfaction With the Auto Insurance Claims Experience,1 making Amica the first insurance provider to earn 50 J.D. Power Customer Satisfaction Awards.2

Amica Insurance is proud to once again be recognized for its service, and to be the first insurance provider to earn 50 J.D. Power Customer Satisfaction Awards.

J.D Power Trophy Auto Insurance

Amica ranks “Highest in Customer Satisfaction Among Auto Insurers in the New England Region, Seven Years in a Row.”1

Amica has once again received “Highest in Customer Satisfaction Among Auto Insurers in the New England Region”in the J.D. Power 2019 U.S. Auto Insurance StudySM. This marks the seventh consecutive year in New England and the twentieth year in a row that J.D. Power recognized Amica for highest customer satisfaction with auto insurers.

A J.D. Power trophy: Amica ranks "Highest in Customer Satisfaction With the Property Insurance Claims Experience, Eight Years in a Row."

Amica ranks "Highest in Customer Satisfaction With the Property Insurance Claims Experience, Eight Years in a Row."1

Customer service is our No. 1 focus at Amica, and we’re proud to be recognized for how we respond when our policyholders need us most.

Amica has won “Highest Customer Satisfaction Among National Homeowner Insurers, 18 Years in a Row.”

Amica was awarded “Highest Customer Satisfaction Among National Homeowner Insurers”1 in the J.D. Power 2019 U.S. Home Insurance StudySM. Amica also achieved the highest score in three study factors: interaction, billing process and policy information, and claims.

A.M. Best A+ Superior Rating seal

A.M. Best awards Amica Mutual the financial strength rating of A+ (Superior).

A.M. Best, a leading insurance rating agency and the nation’s authority on insurance company financial stability, has given the financial strength rating of A+ (Superior) to Amica Mutual Group (Amica). This rating applies to the lead company, Amica Mutual Insurance Company and its affiliate, Amica Property & Casualty Insurance Company.Additionally, A.M. Best has given a rating of A+ (Superior) to Amica Life Insurance Company.3

Amica awarded Providence Business News Best Places to Work 2019

We're honored to be named one of the Best Places to work in 2019.

Amica Insurance is proud to be included for the tenth time on this list of the best places to work in Rhode Island. The annual survey program is sponsored by Providence Business News and Best Companies Group.

1 For J.D. Power 2019 award information, visit jdpower.com/awards.
2Amica Mutual received the highest scores to earn a cumulative total of 50 J.D. Power awards for customer satisfaction in the J.D. Power 2000-2019 U.S. Auto Insurance Studies; 2002-2019 Homeowners Insurance Studies; 2006 Collision Repair Satisfaction Study; 2012-2019 Property Claims Studies; and 2014, 2017 and 2019 Auto Claims Studies. Visit jdpower.com/awards for more details.
3 A.M. Best Company, Jan. 24, 2019. For the latest rating, access ambest.com