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Billing and Payment FAQs

Billing and payment questions asked by customers

You can make a payment online, by U.S. mail or by phone. You can also sign up for AutoPay to avoid installment charges.

  • Mail your auto, home, marine and umbrella payments to:
    Amica Mutual Insurance
    PO Box 9128
    Providence, RI 02940-9128
  • Mail your life or annuity payments to:
    Amica Life Insurance Company
    PO Box 9700
    Providence, RI 02940-9700
  • Call 800-242-6422 to speak to a representative and make a payment by phone
  • For life and annuity payments, call 800-234-5433

Yes, by signing up for AutoPay, you can have your payments automatically deducted from your bank account or charged to your credit card. When using this option, you will not be charged installment fees.

You can make a payment using a bank account, debit or credit card. We accept Visa, MasterCard, Discover and American Express. (Please note that for annuity payments, you must use a bank account.)

Yes, once a bill has been issued, you may schedule a payment for a future date before or on the payment due date.

To update your payment methods, log into your account and go to the Your Profile page. In the Payment Methods section, you can add a new payment method or edit/delete one that was previously stored.

Certain updates will require you to delete your stored payment method and add a new one using the new information.

Yes, as long as you have a primary email address on file.

Please allow up to three (3) business days after the scheduled payment date for processing through your financial institution.

Once a payment has been processed, you can view it by accessing Transaction History, under the Billing section of your account.

You can enroll in Paperless under the Profile section of your account.

To cancel a payment, go to the Billing section of your account. There you’ll be able to view your pending payments, and cancel a payment.

Payments must be cancelled by midnight (EST) of the submission date to ensure that your financial account is not charged.