Contact Us

Chat

Claims live chat

Our representatives are available to help:

Weekdays: 8 a.m. - midnight ET
Saturdays: 10 a.m. - 5:30 p.m. ET

Customer service live chat

Our representatives are available to help:

Weekdays: 6 a.m. - midnight ET
Weekends: 7 a.m. - midnight ET

Chat with a live representative through AVA, the Amica Virtual Assistant.

Phone

We know that sometimes it's easiest to solve problems or to have your questions answered over the phone. Our award-winning representatives are ready to help.

Customer service

Auto, home, marine and umbrella

Weekdays: 6 a.m. - 1 a.m. ET
Weekends: 7 a.m. - midnight ET

800-242-6422

Life - Customer service

Weekdays: 8 a.m. - 7 p.m. ET

800-234-5433

Sales

Auto, home, marine and umbrella

Weekdays: 7 a.m. - 11 p.m. ET
Weekends: 8 a.m. - 8 p.m. ET

800-242-6422

Life - Sales

Monday - Thursday: 8 a.m. - 10 p.m. ET
Friday: 8 a.m. - 8 p.m. ET
Weekends: 9 a.m. - 4:30 p.m. ET

800-619-6077

Claims

Auto, home, marine and umbrella

Our representatives are available 24/7.

800-242-6422

Life

Weekdays: 8:30 a.m. - 5 p.m. ET

800-234-5433

Account and technical help

For technical assistance, call and speak with a representative.

Weekdays: 8 a.m. - 10 p.m. ET
Weekends: 10 a.m. - 6 p.m. ET

833-915-0019

Roadside Assistance

Whether or not you have Towing and Labor coverage, we can help you get going again. If you don't have this coverage, you will be responsible for your own additional, out-of-pocket expenses.

For 24-hour Roadside Assistance call:

866-286-9968