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Amica Mobile App FAQs

How do I get the mobile app?

You can download the free Amica mobile app in the App Store or Google Play.

 

How do I start using the mobile app?

To start using the app, log in with your Amica online account credentials. If you don’t yet have an account, you’ll need to create one at Amica.com. At this time, creating an online account can only be done on our website, not in the app. You’ll also need your policy or account number (found on your policy, auto ID card and billing statements).

 

What can I manage via the mobile app?

Through the Amica mobile app, you can report and track a claim, pay your bills, view your policies, get 24/7 Roadside Assistance and access your ID card.

 

Does Amica keep my personal information private and secure?

Yes. We follow digital security best practices to safeguard and secure your personal information. Trust that your data is protected by secure firewalls and other network security measures. Below are links to more information about our corporate privacy and data protection: 

Privacy Notice
Online Privacy Policy
Amica Online Terms of Use
Amica Claim Alerts Terms and Conditions
Technical and Security Help for Amica.com and Amica Mobile Users
Autopay Authorization Agreement

 

How will I know when app updates are available?

You’ll be notified of updates when you visit your device's app store. Some devices update automatically, while others may show an alert indicating app updates are available when synced to a computer.

To find out which version of the app you have, open the app and before logging in, select the orange button in the upper-right corner and then select “About this App.”

 

Can my information be recovered if I'm locked out of the app or if I lose/damage my phone?

Since the Amica mobile app doesn’t store personal data, your information will not be lost in these circumstances. If you happen to lose or damage your phone, simply download the app and log in to regain access to the app’s functions and features. 

Have more questions?

Call us today at 800-242-6422